Delivery Information

Shipping Services

We Offer Free Worldwide Shipping and Best Flate Shipping Way.

Your order is usually dispatched within 48 hours when your payment is confirmed.

Deliveries usually take 5-8 working days to arrive your address.

We will deliver your order by USPS - Worldwide Express Mail Service (Online Tracking) and DHL.

We need you to provide us a detailed shipping address. Please note that the address you provide must be the right and detailed one.

All our packages need a signature after you get your package. The P.O. Box address is not allowed. Please remember to sign your name after you get your package.


Tracking Shipments

After your package is dispatched, you will receive a shipping confirmation email including the tracking number of your order so you can track your order via the order-tracking websites as below:

United States - http://www.usps.com/shipping/trackandconfirm.htm

Canada - https://obc.canadapost.ca/emo/basicPin.do?language=en

United Kingdom - http://tracking.parcelforce.net/Pfw/index.html?HOME_DISPLAY=public

France - http://www.chronopost.fr/transport-express/livraison-colis

Germany - http://www.gdsk.de/eng/index.html

Ireland - http://track.anpost.ie/track/tracklist.html

spain - http://www.correos.es/dinamic/plantillas/Particulares.asp

Switzerland - http://www.poste.ch/en/post-startseite.htm

Sweden - http://www.posten.se/tracktrace/TrackConsignments_do.jsp?lang=GB

Denmark - http://www.postdanmark.dk/contentfull.dk?lang=en

Norway - http://www.posten.no/en/

Finland - http://www.posti.fi/english/index.html

Australia - http://auspost.com.au/track/

New Zealand - http://www.nzpost.co.nz/Cultures/en-NZ/OnlineTools/TrackAndTrace/

Singapore - http://www.speedpost.com.sg/TrackAndTrace.asp


Returns/Exchange
For Returns:
Items can be returned for a refund or exchange with 14 days of the date of  receipt. But the reason for returns caused by yourself(eg,size,color you choose), cannot be accepted. Returns can be sent back within 7 days upon receipt, all returned items must never been used and in new condition. All returned packages must be insured. As for returning right items for a refund: all returned items are subject to a 10% bank handling fee and shipping charges. Buyers are always responsible for the shipping charges. Sepcial circumstances may require partnership with corporate business partners. For more information, please contact our customer service.

FOR EXCHANGE SIZE, PLEASE CONTACT US.

Important Notice:
1. Although we provide return policy, considering the time and money consuming, we surely appreciate if you can make all your questions and concerns clear before placing your order.
2. Please contact our customer service first to obtain the return address.All returned merchandise should be sent to the shipping address we email you, if it is not the right address, we are not responsible for the loss caused by the issue.
3. We will not be responsible for the lose if the returned package get lost during the shipment, original post office receipt must be kept to claim the compensation.
4.If returning right items for a refund: Shipping and handling charges are non-refundable. We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments or detained by customs.